A creative ecosystem for communication
projects that make a difference

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01 Presentation

Letters is a creative ecosystem. We are a pool multi-talented creatives, each bringing their expertise to produce bespoke communication solutions. By combining a micro-structure and a flexible ecosystem, we can tailor our services to fit both big and small projects. Together, we untangle complex challenges, we create and craft unique communication experiences.

We make a
difference

For the planet

We work with and for projects that do not endanger life and biodiversity.

For the people

Our ecosystem and all our interactions are bulit around strict principles of good will, respect, diversity and inclusion.

For our clients

We use our skills and talent to create impactful communication and we commit to concrete results.

03 Approach

We sum up our approach in
three words: understand, think, produce.

  • Strategic understanding

    You are at the center of the approach – always. We spend time understanding your context to offer high-end tailoring. It’s the only way to create relevant communication

  • Creative thinking

    We bring the right people around the table to make sure we propose creative approaches that make impact. We guarantee you will standout and be heard.

  • Production

    We match your project needs with an ad hoc team of creatives, in which everyone brings something special. We ensure smooth delivery and high production value.

04 Services

We’re here for you, offering support in all kinds of ways. We love creating beautiful designs and great websites, but our creative ecosystem lets us do so much more—always tailored to what you need.

  • 01/

    Graphic design

    Identity systems & logo
    Brochures & documents
    Edition & books
    Stationary & merchandising
    Social media assets
    Motion design
    3D & illustration

  • 02/

    Digital experiences

    Web content & architecture
    Web design
    UX / UI
    Web development
    Digital presence

  • 03/

    À la carte

    We work with the best creatives and we will compose a team tailored to your specific communication needs. This offers endless possibilities.

05 About

The ecosystem is anchored around Bertrand Brach, a creative director and strategic thinker based in Brussels.

Bertrand has been working with agencies and creative studios for 12 years with diverse responsibilities: project management, strategic/creative/production direction, and studio management. In 2025, Bertrand has decided to create Letters as a mean to get closer to the clients and their needs, with a structure that could scale and adapt to everyone’s reality. By ensuring strategic, creative and production direction himself, Bertrand ensures direct proximity and tailored follow-up.

The collaboration with carefully curated creatives ensures high production value and striking creativity. For each project, we match creatives and projects, based on multiple criteria: skills-wise, but also in terms of interests, as we believe creatives needs to be inspired to be inspiring.

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